Senior Operations Manager - for on-demand transit system
Company: RideCo
Location: Alhambra
Posted on: June 22, 2022
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Job Description:
Role Description:This is an opportunity in the exciting and
fast-growing transportation technology industry. Public transit is
being transformed from a system of static, scheduled fixed-routes,
to a dynamic on-demand network, and you'll be one of the pioneers
shaping this transformation.As a Senior Operations Manager, you'll
be responsible for managing and leading day-to-day fleet and
on-ground operations, managing subcontractors/vendors and client,
vehicle maintenance scheduling, handling passenger, driver, and
vehicle incidents, addressing driver/passenger questions,
escalations related to the platform/service, and using the system
dashboards to manage and report on overall fleet performance.In
this role, you will be working with our client Los Angeles
Metropolitan Transit Authority ("LA Metro"). Safety is of the
utmost importance for the operations and it's a top priority for us
and our client for the Metro Micro on-demand service.
Your day-to-day responsibilities will include:
Preferred qualifications:
Who we arehttp://www.rideco.com
RideCo powers on-demand transit. Public transit agencies use
RideCo's cloud-based software platform to provide on-demand shared
rides in dynamically routed buses and vans. Our clients include
some of the world's largest transportation operators such as Los
Angeles Metro, San Antonio Metro, Grab, and Calgary Transit.Have
you experienced getting frustrated with transfers and waiting while
taking a public bus? Have you seen buses drive around in
low-density areas with very few passengers on-board and wondered
how inefficient that seems to be? You're likely aware of the first
& last mile access challenges faced by transit hubs. We are solving
these problems by re-imagining shared mobility. Imagine a world
where vehicles have dynamic routes responsive to real-time trip
demand. This 'dynamic shuttle' (or van /sedan) would pick you up,
on-demand, at or near your doorstep and take you to your
destination or transit hub. Along the way, it may pick-up other
passengers going in your direction. Your experience will be
seamless: less waiting, less walking, fewer transfers, shorter
travel time, and timely pickups and drop-offs. RideCo's 'dynamic
shuttle' platform enables this seamless experience and low-cost
shared rides for vehicle fleet operators and their passengers. By
seamlessly moving more people in fewer vehicles we are catalyzing a
generational shift in how people get around cities and towns. This
means commuters spend less time in transit and more time doing what
they enjoy.RideCo powers a diverse range of use cases, including
residential/ suburban travel; first-mile-last-mile connections for
transit hubs; and corporate employee transportation. We are
investing to scale up and capture the growing demand for on-demand
shared rides solutions.
Keywords: RideCo, Alhambra , Senior Operations Manager - for on-demand transit system, Executive , Alhambra, California
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