Entry-Level Customer Service & Account Manager

Company: Aurora Enterprise
Location: Alhambra
Posted on: May 28, 2023

Job Description:

Hiring an Energetic Full-Time Entry-Level Customer Service & Account Manager: -Are you looking for a high paying customer service focused position? Apply to join our rapidly growing team today! - -Our company is a culture-forward customer account management firm where we put our team members first. We pride ourselves on our inclusive business model, welcoming professionals from all walks of life. This diversity within our Entry-Level Customer Service & Account Management team has enriched our atmosphere and culture. We have a family-like environment, unlike any other company, where we hear all voices and celebrate diversity. We invest in our Entry-Level Customer Service & Account Managers heavily in training and development. We are looking for a like-minded entry-level professional who enjoys connecting with consumers and team members alike. Our Entry-Level Customer Service & Account Manager should have a passion for people, eagerness for success, and drive to deliver the BEST customer experience every time! - -After training, the Entry-Level Customer Service & Account Manager's responsibilities will include:

Create daily strategies that effectively work with our client's CRM analyzing data for efficiency and potential profitsInitiate contact with consumers, providing friendly and helpful answers to their product inquiriesNavigate challenging customer questions, maintaining a pleasant and helpful demeanor geared toward solutions and a positive outcome.Learn our sales techniques, navigating consumer negotiations with high closing rates and customer retentionCreate purchase orders and mediate the onboarding with the client and the consumerGenerate new accounts and successfully add them to the CRM with timely responses to all account questionsEagerly participate in additional training and skillset advancement opportunities. -Skills we are looking for in our Entry-Level Customer Service & Account Manager:

A friendly and good-natured professional who prioritizes positive relationships -Quick and efficient with the ability to manage multiple tasks simultaneouslyTop tier communication skills with an outgoing and friendly personality1-5 years in a customer service role, with success and ease in negotiating and upselling -Thrives in a challenge and stays calm under pressure - -THIS POSITION REQUIRES DAILY TRAVEL TO OUR OFFICE IN PASADENA.LOCAL CANDIDATES ONLY (OR RELOCATING WITHIN 2 WEEKS OF AN OFFER) - -#LI-OnsitePowered by JazzHR

Keywords: Aurora Enterprise, Alhambra , Entry-Level Customer Service & Account Manager, Executive , Alhambra, California

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