Behavioral Health Case Manager (Bilingual/Spanish) LCSW, LMFT or LPCC - West Covina
Company: Kaiser
Location: San Gabriel
Posted on: April 17, 2024
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Job Description:
Job Summary:
Provide integrated and coordinated case management services for the
high risk and high utilizer populations in both inpatient and
outpatient psychiatry and addiction medicine settings. Responsible
for managing all facets of care and utilization of high risk
psychiatric and addiction medicine patients.Essential
Responsibilities:
Initial Intervention (Following referral from Inpatient and/or
Outpatient Psychiatry Services):
Engages with high risk, high utilizing patient populations.
Acts as a central point of contact for referrals from multiple
departments.
Provides assessment and evaluation of clinical status,
environmental resources, mental and intellectual capabilities and
networking skills.
Planning of Services is based on assessment of both short and long
term needs.
Tracks referrals and outcomes for ongoing quality management.
Operates as a consultant for other departments.
Coordination of Care:
Facilitates collaboration between Primary Care, Behavioral Health
Care Services and Health Care Providers.
Provides referrals to other departments; facilitates this process
and may provide follow-up services as appropriate.
Consults with families and other care givers.
Provides service information, educational materials and resource
information.
Provides brokerage and advocacy when necessary.
Facilitates scheduling of multi-disciplinary assessment team and
may participate in assessment.
Linkage with External Resources:
Provides linkage of member to community services.
Establishes linkages and maintains working relationships with
outside resources.
Direct Patient Intervention:
Provides individual and/or group therapy for chronic, high
utilizing patient population.
Provides individual supportive psychotherapy with client and
supportive family counseling when necessary.
Participates in Intensive Outpatient programs as a team member.
Coordinates, provides and/or facilitates informational classes,
education and/or training in areas such as independent living
skills, psycho-education.
Provides crisis assessment and intervention.
Consistently supports compliance and the Principles of
Responsibility (Kaiser Permanentes Code of Conduct) by maintaining
the privacy and confidentiality of information, protecting the
assets of the organization, acting with ethics and integrity,
reporting non-compliance, and adhering to applicable federal, state
and local laws and regulations, accreditation and licenser
requirements (if applicable), and Kaiser Permanentes policies and
procedures.
In addition to defined technical requirements, accountable for
consistently demonstrating service behaviors and principles defined
by the Kaiser Permanente Service Quality Credo, the KP Mission as
well as specific departmental/organizational initiatives.
Also accountable for consistently demonstrating the knowledge,
skills, abilities, and behaviors necessary to provide superior and
culturally sensitive service to each other, to our members, and to
purchasers, contracted providers and vendors.
Basic Qualifications:
Experience
Relevant experience from one of the following areas shown
below:
Behavioral Health Case Manager - Generic
Minimum two (2) years recent experience in case management and
working with community resources.
At least two (2) years experience in mental health setting and
experience working in Inpatient and/or Outpatient treatment
services OR Behavioral Health Case Manager - Autism
Minimum two (2) years recent experience in case management and
working with community resources, specifically related to the
assessment, diagnosis and intervention of Autism Spectrum
Disorders. At least two (2) years experience in mental health
setting and experience working in Inpatient and/or Outpatient
treatment services OR Behavioral Health Case Manager - Eating
Disorders
Minimum two (2) years recent experience in case management and
working with community resources, specifically related to the
assessment, diagnosis and treatment of a variety of Eating
Disorders. At least two (2) years experience in mental health
setting and experience working in Inpatient and/or Outpatient
treatment services.
Education
Masters Degree in Social Work, Psychology, Sociology or other
related field related to behavioral health required.
License, Certification, Registration
Licensed Professional Clinical Counselor (California) OR Licensed
Clinical Social Worker (California) OR Licensed Marriage and Family
Therapist (California)
Additional Requirements:
Knowledge of Psychiatry and Addiction Medicine patient populations
in inpatient and outpatient settings.
Knowledge of the complex systems of psychiatric care and substance
abuse treatment at the community and county levels to include:
County Welfare Services, Community Mental Health agencies,
residential care services, access to board and care services,
Medi-Cal and Medicare regulations and Conservatorship laws as they
apply to Service Area.
Thorough knowledge of psychiatry and/or addiction
medicine-assessment, diagnosis, treatment modalities,
psychopharmacology, and institutional care.
Demonstrated strategic planning, population utilization management
and the ability to integrate multiple aspects of medical center
operations.
Outstanding communication and organizational skills.
Consistently demonstrates the knowledge, skills, abilities, and
behaviors necessary to provide superior and culturally sensitive
service to colleagues, members, customers, contracted providers,
and vendors.
May consider LCSW, with a Masters Degree in Social Work, job code
66523, for this position.
Bilingual (English/Spanish) Level II required.
Preferred Qualifications:
BHIOS- POSH, LOCUS training preferred, coordination for all ages
(life span)
Notes:
Must successfully pass or have passed the bilingual test (within
the last 12 months), or be active in the QBS program.
PrimaryLocation : California,West Covina,West Covina Garvey Mental
Health
HoursPerWeek : 40
Shift : Day
Workdays : Mon, Tue, Wed, Thu, Fri, Sat
WorkingHoursStart : 07:00 AM
WorkingHoursEnd : 07:00 PM
Job Schedule : Full-time
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : B11-PSC-NUHW-NUHW Psych Social
Chapter
Job Level : Individual Contributor
Job Category : Behavioral Health, Social Services & Spiritual
Care
Department : West Covina/Garvey Mental Hlth - Mental
Hlth/Psychiatry-RegClin - 0806
Travel : Yes, 15 % of the Time
Kaiser Permanente is an equal opportunity employer committed to a
diverse and inclusive workforce. Applicants will receive
consideration for employment without regard to race, color,
religion, sex (including pregnancy), age, sexual orientation,
national origin, marital status, parental status, ancestry,
disability, gender identity, veteran status, genetic information,
other distinguishing characteristics of diversity and inclusion, or
any other protected status.--s-p-m1--
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Keywords: Kaiser, Alhambra , Behavioral Health Case Manager (Bilingual/Spanish) LCSW, LMFT or LPCC - West Covina, Executive , San Gabriel, California
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