Fraud Operations Manager
Company: VirtualVocations
Location: Vista
Posted on: May 13, 2025
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Job Description:
A company is looking for a Fraud Operations Manager to lead
fraud detection and management efforts while ensuring a positive
member experience.
Key Responsibilities
Lead the Fraud Operations team and manage relationships with
external BPO partners
Oversee daily fraud detection, investigation, and resolution
activities
Monitor key fraud metrics and ensure compliance with fraud-related
regulations
Required Qualifications
5+ years of experience in fraud operations, BSA/AML compliance, or
fraud risk management
2+ years of people leadership experience, including oversight of
external BPO teams
Experience managing vendor/BPO relationships and driving continuous
improvement
Strong understanding of fraud trends and financial crime
compliance
Analytical mindset with experience using data for operational
decisions
Keywords: VirtualVocations, Alhambra , Fraud Operations Manager, Executive , Vista, California
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