Cafe Shift Supervisor - Alhambra
Company: 7 Leaves Cafe
Location: Alhambra
Posted on: January 25, 2023
Job Description:
Hiring location: Alhambra
This job contributes to 7 Leaves Cafe's success by assisting the
Store Manager to execute store operations during scheduled shifts.
They are responsible for delegating tasks and working with our Team
Members to create and maintain the 7 Leaves standard of operations
and customer experience.
Responsibilities
- Effectively execute store operations during scheduled shifts to
meet 7 Leaves standards of operation (customer experience,
policies, security and safety protocols, opening and closing
procedures, etc)
- Provide quality beverages and a memorable experiences to all
customers
- Resolves customer complaints or related conflicts that occur
during assigned shift
- Ensures all operations comply with food and beverage safety
regulations
- Execute cash management processes according to company
procedures and efficiently manage, organize, maintain store
inventory
- Maintains a calm and patient demeanor during periods of unusual
events or high volume to set an example for the team and keep store
operations running smoothly
- Communicates effectively and regularly with Store Manager and
management team to ensure all members of management are in sync and
on the same page
- Evaluate customers' needs and the customer's perception to
anticipate and meet their needs
- Assist Store Manager in the training and development of Team
Members by creating a positive team and learning environment
- Ensure Team Members are delivering the 7 Leaves customer
service experience and following all safety and COVID
procedures
- Perform all work related tasks as assigned by the Store
ManagerCompetencies
- Effectively lead and delegate a team during scheduled
shifts
- Excellent interpersonal and communication skills
- Proactive and independent with the ability to take
initiative
- Strong organizational skills, with the ability to prioritize
multiple conflicting assignments
- Great judgment and confidentiality
- Positive team attitude
- Ability to work as part of a team and build relationships
- Has integrity and is trustworthy
Physical Requirements
- Prolonged periods of being on your feet
- Must be able to regularly lift at least 45 lbs
Keywords: 7 Leaves Cafe, Alhambra , Cafe Shift Supervisor - Alhambra, Hospitality & Tourism , Alhambra, California
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