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System Administrator

Company: Integrated Resources, Inc.
Location: Alhambra
Posted on: May 8, 2022

Job Description:

Job Description
Education Requirement

A. High School Diploma or Equivalent

Physical Address Worker Will Report To

Alhambra - DC building when we are back to the office. Currently remote.


Bachelor's Degree in Information Technology or related specialized field or an equivalent combination of education, training, and experience. Specialized certification may be required. Typically possesses six or more years experience in the field performing analysis and providing recommendations. Ability to provide extensive technical analysis in data planning, engineering and design and make decisions or recommendations for programs and projects development and implementation. Ability to interface with clients to determine requirements. Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.Improves client references by writing and maintaining documentation.Participates in development of client training programs by identifying learning issues; recommending instructional language.Accommodates client disabilities by recommending devices and techniques.Avoids legal challenges by monitoring compliance with service agreements.Improves system performance by identifying problems; recommending changes.Updates job knowledge by participating in educational opportunities; maintaining personal networks.Accomplishes information systems and organization mission by completing related results as needed.

Day-to-Day Responsibilities/Workload:

? Install, configure, update/patch, and upgrade OS and infrastructures tools/applications.
Monitor and troubleshoot compute infrastructure (servers, workstations, and appliances) and infrastructures application issues.
Identify and implement actions plans to improve systems performance or prevent issues.
Perform user account administration, password, and access management (add/remove/change).
Coordinating activities involving clients, other IT teams, and vendors in the day-to-day operations and maintenance of our systems (including after-hours support).
Ensuring maintenance and support activities are in compliance with IT processes and adhere to our Service Level Agreements (SLAs).
Create, review, and modify operational processes and procedures documentation.
Working with business clients and IT partners to maximize the value of the PSC managed applications.
Perform analysis, provide recommendations to other groups, using knowledge of infrastructure configuration and capability, application flows, and use of monitoring tools.
Ensuring maintenance and support activities are in compliance with NERC CIP, IT and Cyber securitys policies, standards, and process, and industry best practice.
Support compliance and audit activities.
Supporting mission critical applications, including after-hours and tier-2 support.
On-call duty for after-hour and weekend.

Required Skills/Attributes:

Five (5) or more years installing, updating/patching, maintaining, optimizing, and supporting enterprise hardware, software systems, and applications, including but not limited to the following:
Dell/Client server & workstation hardware
Microsoft Windows operating systems (2008/ 2012/ 2016/2019/Win7/ Win10)
McAfee Anti-Virus, End Point Protection Suite
Multi-factor authentication
Privilege account management

Desired Skills/Attributes:

Experience supporting Citrix
Experience supporting Password Vault
Strong scripting language skills including PowerShell.
Experience with Dev-Ops

Keywords: Integrated Resources, Inc., Alhambra , System Administrator, IT / Software / Systems , Alhambra, California

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