Preventative Maintenance Technician

Securitas Electronic Security (SES) continues to experience tremendous success and we currently are looking for talented and highly motivated individuals to join the SES’ Technician Development Program. The program is designed to provide an expedited career path to becoming an electronic security Service Technician. In this multi-year development program, you will be provided with the training and mentorship needed to learn the basics of electronic security systems by performing preventative maintenance and inspections of intrusion, video, access control fire and integrated systems. After mastering preventative maintenance, the individual will be provided the hands-on training and mentorship needed to expand their skillset and learn how to complete service repair and programming of electronic security equipment. The SES’ Technician Development Program provides a great opportunity for motivated individuals to receive paid hands-on training with a clear and accelerated career progression path with an industry leading company!

SES is a leading, global provider of integrated security and facility solutions that contain best-in-class products and award-winning services for an organization's unique needs. SES’ security solutions include product and service outsourcing that integrate cross-disciplinary functions into comprehensive technology-centered customer solutions on a cloud-based platform spanning hardware and software capabilities.

Essential Functions:

• Perform preventative maintenance on intrusion, video, access control, fire and integrated systems including but not limited to:
  • Test, inspect and clean all equipment
  • Inspect, test & replace wireless batteries
  • Inspect, test & replace & replacing control panel batteries
  • Ensure all access control devices are working properly
  • Test & inspect all intrusion points
  • Test communication and backup signals
  • Test & inspect vaults, safes and ATMs
  • Test, inspect and clean DVRs and video devices
  • Clean & focus video cameras
  • Document inspections and completing checklists for each preventative maintenance call
  • Ensure all points have been tested and restored
  • Verify all alarm signals have been received
• Contacting customer to schedule calls and to provide estimated time of arrival
• Escalating problems when appropriate & communicate serious problems to appropriate team members
• Accurately report preventative maintenance service ticket data
• Interact in a professional manner with customers to foster positive customer relations
• Maintain effective communication with mentors and team-members
• Develop working knowledge of all operating standards, practices, and procedures
• Organize and manage truck stock parts and tools
• Attend training courses in-person and virtually
• Complete weekly status reports, evaluations and testing
• Additional duties as assigned

Preferred Qualifications:

• Associates degree, basic electronics, low voltage electronics certifications or background preferred

• High school degree or equivalent
• Basic understanding of low voltage electronics
• Ability to communicate effectively to internal and external parties
• Basic computers skills including using a computer, Excel, Outlook, completing virtual forms, etc.
• Outstanding interpersonal and customer service skills
• Strong attention to detail required
• Use of tact, ordinary courtesy, and work in team environment
• Able to stand most of the day, occasionally lift heavy loads, and work long hours
• Shift adaptability and work in adverse exposure to elements

Securitas Electronic Security is an Affirmative Action/Equal Opportunity Employer.