System Administrator
Company: TeamLogic IT, San Gabriel, CA
Location: Alhambra
Posted on: January 15, 2023
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Job Description:
Benefits/Perks
Career Advancement Opportunities -
People First Culture
-Company OverviewIf you have a background and skillset for IT and a
determined mindset to overcome any obstacle, you'll enjoy being
part of TeamLogic IT. Our team exhibits a deep-seated need to
expand boundaries, flex know-how and resolve challenges with smart
solutions. That's a good thing since technology is always
advancing, creating an environment that's fast-paced and dynamic.
When you work for a local office, you're part of a bigger entity
that fosters team collaboration among hundreds of technicians
across North America. -SummaryThe IT Technician's role is to ensure
system operation and functionality so that end users can accomplish
business tasks. The objective of the IT Technician will be to
respond to support requests in a timely manner, be the initial
reference point for all IT support-related tickets, and ensure the
satisfaction of the end-user, among other technical duties.IT
Technicians are expected to display good interpersonal skills as
they will interact with colleagues from various departments,
executive levels, and customers daily. -Server Administrator
Responsibilities:
Provide first contact support of incoming requests to the service
desk via telephone, web portal, email to ensure courteous, timely,
and effective resolution of end-user issues.
Prioritize incidents and service requests according to defined
processes to meet defined SLAs.
Use remote tools and diagnostic utilities to aid in resolving
support requests.
Perform hands-on fixes at the desktop level when remote tools are
not appropriate, including hardware repairs, delivery of
peripherals, or other fixes as determined.
Installing and configuring hardware and software components
throughout various network infrastructure devices.
Install antivirus software and ensure virus definitions are up to
date.
Perform preventative maintenance, including checking and cleaning
of workstations, printers, and peripherals.
Establishing good relationships with all departments and
colleagues.
Ensuring company safety and security standards are met.
- -Requirements:
College diploma or university degree in the field of Computer
Science and/or 2 years equivalent work experience.
Exceptional written and oral communication skills.
Experience with desktop operating systems including Windows 7,
Windows 10, and Mac OS.
Experience with server operating systems including Server 2008,
Server 2012, Server 2016 is a plus.
Active Directory knowledge a plus
Kaseya RMM and Autotask PSA Experience a plus
Valid Driver License and ability to drive to customer locations
when required.
This franchise is independently owned and operated by a franchisee.
Your application will go directly to the franchisee, and all hiring
decisions will be made by the management of this franchisee. All
inquiries about employment at this franchisee should be made
directly to the franchise location, and not to TeamLogic IT
Corporate.
Keywords: TeamLogic IT, San Gabriel, CA, Alhambra , System Administrator, Other , Alhambra, California
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