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Company: Community Development Commission
Location: Alhambra
Posted on: March 16, 2023

Job Description:

Description LOBBY RECEPTIONIST PROGRAM SPECIALIST I Housing Assistance Division Regular Position Position located in Palmdale "Recruitment closes when 50 Applications are received" The Los Angeles County Development Authority is a dynamic and innovative local government agency created in 1982 by the Los Angeles County Board of Supervisors. The agency is an industry leader in four core service areas: affordable housing, and community, economic, and housing development. Funded primarily with federal grants, the LACDA prides itself on sponsoring new solutions to local issues and forming partnerships with private and public agencies. To learn more about the agency's work in support of its mission to Build Better Lives and Better Neighborhoods, please The Housing Assistance Division of the Los Angeles County Development Authority (LACDA) is responsible for the administration of the Housing Choice Voucher Program (HCVP). The LACDA administers over 26,000 Housing Choice Vouchers for the County of Los Angeles, as well as other targeted and grant-funded rental subsidy programs. The Housing Assistance Division partners with 10,000 landlords, helping eligible families afford safe, decent, high-quality rental housing. POSITION OVERVIEW Provides clerical and lobby support, including answering, screening, and routing a high volume of telephone calls, responds and provides accurate program information to the public. Essential Job Duties Provide assistance to the general public, program participants and property owners as a lobby receptionist. Project a courteous and professional demeanor in greeting clients, Answering inquiries regarding the HCV Program, including, but not limited to the application process, housing resources and other related areas. Perform clerical duties related to routing messages to appropriate staff, answering, screening, and routing a high volume of telephone calls. Accurately input pertinent client information in computer system. Maintain a high standard of customer service to effectively represent the LACDA and the HCV Program. Prepare documents for mailing, sort, and deliver mail. Prepare and issue routine notices. Assist with client interview sessions. Operate office equipment including, document imaging system Laserfiche. Perform other related duties as assigned. Qualifications Education equivalent to high school graduation and one (1) year of professional experience working in an office environment as a receptionist or office manager responsible for providing excellent customer service in-person and via telephone. DESIRABLE QUALIFICATION Experience working with diverse population. Experience with Laserfiche Bilingual, Spanish speaking Additional Information NOTE: Salary compensation is dependent on qualifications (experience, education, skills and abilities). Initial salary placement is generally made at the beginning to mid-point of the posted range. New hires are not eligible to start at the maximum of the posted range. Successful applicants must possess a valid California Class C Driver's License, an acceptable driving record and comply with the LACDA's Motor Vehicle Safety Policy during the course of employment. Successful applicants must complete a background investigation, Live Scan fingerprint search, pre-employment physical and drug screening prior to appointment. To be considered, all qualified applicants are encouraged to apply online at In the Work Experience section of your online application clearly describe your experience as it relates to the qualifications. Failure to provide this information may result in eliminating your application from further consideration. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. Please answer ALL supplemental questions completely. If your application is incomplete, it may be rejected at any stage of the examination process. Applications can be rejected at any stage of the recruitment process. Please include a resume and cover letter with your application but note that a resume cannot be substituted for any section of the online application and/or supplemental application. Failure to upload a resume, degree(s), and cover letter can result in rejection of your application from further consideration.Work experience must be supported by the experience in your application. "See resume" is not an acceptable answer. To receive credit for a four-year college or university degree or Master's degree,you must attach aCopy of College or University Degree or official transcripts conferring graduation. Three (3) professional references must be included in the "Reference" section of the application at the time of filing. Human Resources staff will notify all applicants of their application status via email. Important notifications including invitation letters will be sent electronically to the email address provided. You are responsible for monitoring correspondence from this office by checking your email account in a timely manner. Applications can be rejected at any stage of the recruitment process. A first review of applications will be completed upon receiving a sufficient number of qualified applications. Those applicants whose qualifications most closely meet the needs of the position will be invited for the examination process. Those applicants whose qualifications most closely meet the needs of the Division, will be invited to participate in the examination process. Los Angeles County Development Authority (LACDA) is an equal opportunity employer. We are committed to creating a workplace culture that embraces diversity, equity, and inclusion to advance our mission of building better lives and better neighborhoods. If you are an individual with a disability and need to request reasonable accommodations under the Americans with Disabilities Act (ADA), please call Los Angeles County Development Authority, Human Resources at (626)586-1687or via email at This is a grant-funded position. Section 3 Compliant. Continuation of employment is contingent upon continued funding. All LACDA employees must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. DEADLINE: 50 APPLICATIONS WILL BE ACCEPTED or MARCH 12, 2023 11:59 PM APPLY IMMEDIATELY, POSITION MAY CLOSE WITHOUT PRIOR NOTICE. RECRUITMENT NUMBER: 23022

Keywords: Community Development Commission, Alhambra , Receptionist, Other , Alhambra, California

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