ServiceNow Librarian
Company: VirtualVocations
Location: Vista
Posted on: May 15, 2025
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Job Description:
A company is looking for a ServiceNow Librarian.
Key Responsibilities:
Maintain and update the ServiceNow service catalog structure,
categories, workflows, and items
Work with service owners and business units to onboard new service
catalog items and retire outdated services
Perform quality assurance reviews of catalog content for
completeness and usability
Required Qualifications:
Strong understanding of the ServiceNow platform, particularly the
Service Catalog module
Experience with ITIL and IT Service Management (ITSM)
principles
Familiarity with service request workflows and automation in
ServiceNow
Bachelor's degree in Information Technology, Business, or related
field preferred
ServiceNow Certified System Administrator (CSA) or ITIL Foundation
certification is a plus
Keywords: VirtualVocations, Alhambra , ServiceNow Librarian, Other , Vista, California
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