AlhambraRecruiter Since 2001
the smart solution for Alhambra jobs

Application Support Analyst I

Company: ApolloMed
Location: Alhambra
Posted on: May 15, 2022

Job Description:

SUMMARYThis position is responsible for providing support to NMM Application Support operations through daily responsibilities and long-term projects associated with the management of various web portal interfaces, including coordination and assistance for multiple Application Support duties and other projects as required.
ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Become familiar with the web portal and provide basic technical assistance and training for online web-based portal system utilizing multiple forms of communication (phone, e-mail, messaging or fax) and internal applications for troubleshooting
  • Responds efficiently to a variety of queries from external entities, including physicians and clinical personnel, in regards to web portal issues or inquiries
  • Monitors web portal system and enhancement requests on a constant basis, and handles testing of portal updates and modifications
  • Serves as web portal system administrator by verifying, updating, or creating user accounts as required
  • Manages and coordinates Departmental meetings/queries in conjunction with internal and external personnel
  • Performs other Application Support duties and responsibilities as assigned
    QUALIFICATIONS
    • Strong familiarity with Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
    • Excellent verbal and written communication skills
    • Strong ability to work both independently and as part of a team
    • Ability to handle multiple projects efficiently; willingness to learn and provide assistance to others
    • Basic knowledge of the healthcare industry, technical support experience with web-based portal systems preferable
    • Detail-oriented and strong organization skills
      EDUCATION and/or EXPERIENCEAssociate degree or higher preferred; Bachelor's degree from four-year college or university a plus; or one to two years related experience and/or training; or equivalent combination of education and experience.
      LANGUAGE SKILLS
      • Ability to communicate effectively with others in multiple languages a plus
      • Knowledge of computer, internet, and healthcare terminology a plus#LPIND

Keywords: ApolloMed, Alhambra , Application Support Analyst I, Professions , Alhambra, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Alhambra RSS job feeds