BMW Technician - All Levels
Company: New Century BMW
Location: Alhambra
Posted on: August 3, 2022
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Job Description:
Qualifications
OtherAbility to read and comprehend instructions and
information.Professional personal appearance.Excellent
communication skills.Ability to meet company's production and
quality standards.
Physical Requirements
Surroundingsspend time indoors in air-conditioned areas.
Sittingon a regular basis
Standingon a regular basis
Walkingon a regular basis
Bending, twisting and/or stoopingon a regular basis
Kneeling and/or Squattingon a regular basis
Liftingover 50 lbson a regular basis
Reaching and/or lifting overheadon a regular basis
Climbingstairs
Repetitive hand/finger movementon a regular basis
Grasping/grabbing with handson a regular basis
Pushing and Pullingon a regular basis
Expectations
General ExpectationsDevote himself/herself to insuring satisfaction
to customers.Determine management, production and quality
requirements by asking questions and listening.Attend company
meetings as required.Maintain a follow-up system that encourages
follow through with assigned projects.Establish personal
performance goals that are consistent with company standards of
productivity and devise a strategy to meet those goals.Review and
analyze actions at the end of each day, week, month, and year to
determine how to better utilize time and plans more
effectively.Understand the terminology of the business and keep
abreast of technology changes in products and services.Know and
understand the federal, state and local requirements which govern
the companys business.Follow lawful directions from
supervisors.Understand and follow work rules and
procedures.Participate in performance management.Interact well with
others and be a positive influence on employee morale.Uphold the
companys non-disclosure and confidentiality policies and
agreements.Work evening, weekend and holiday work hours as
required.
Job-Specific ExpectationsMake 100 % productivity the goal and keep
as close to that as possible.Use factory specifications as the
standard in all repair, service, and customization work.Provide
excellent customer service for all customers whether external and
internal, specifically offering dependable vehicle service.Receive
service assignments from the service writer or service manager.Have
the repair work finished within the allotted time. Set goals,
develop skills and constantly increase efficiency skill
level.Submit your request parts as soon as it is determined what is
required for a particular job.Keep the service writer or service
manger informed of any supplemental work that may be required or of
any delays to estimated completion time as you make those
determinations so the customer can receive up to date
information.Aid service writer as needed to write work orders,
conduct test rides, interact with the customer, or in any other way
you are able to guarantee customer satisfaction.Maintain a clean,
efficient work area and assist in keeping the shop neat and
organized.Make sure the proper paperwork is completed and filed
after every job completion.Keep your technical qualifications
current by finishing any required training programs.Take care that
the vehicle is cleaner when the job is completed than when the
customer dropped it off.Make each job thorough and complete to
reduce return repairs. If the vehicle should be returned for
additional work complete it quickly, correctly and cheerfully.
Keywords: New Century BMW, Alhambra , BMW Technician - All Levels, Professions , Alhambra, California
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