Furniture Sales Specialist
Company: Big Lots
Location: Alhambra
Posted on: May 13, 2022
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Job Description:
Description Responsible for providing superior customer service
and maintaining in-depth knowledge of products, services, and
payment options. Utilizes appropriate sales techniques to drive
furniture sales and build customer relationships. Accountable for
the operational, merchandising, and cleanliness aspects of the
furniture department. May be tasked with general store duties
including cashiering, customer service, and light cleaning or
maintenance as assigned.1. Spends quality time with customers by
listening to their needs and providing product, services, and
payment option information, competing product comparisons, and
recommendations.2. Maintains up to date knowledge of product
details, competing product comparison information, services, and
payment option offerings to assist customers in making informed
decisions and ensuring complete satisfaction.3. Consistently
utilizes cross-selling techniques as appropriate.4. Assists with
basic clienteling activities.5. Assists in maintaining accurate
records related to furniture inventory, price holds, special
orders, customer pick-ups, etc.6. Participates in the warehousing
and organization of furniture stock and merchandise carry-outs. May
assist in truck unload as needed.7. Identifies and communicates
furniture display needs and assembles display items as needed.8.
Ensures all processes and procedures related to furniture
transactions are completed properly and operates point-of-sale
systems efficiently and accurately.9. Assists in maintaining the
merchandising and presentation standards of the department and
performs merchandise recovery functions as needed.10. Maintains
appearance of the store's interior and exterior to company
standards, including light maintenance duties and cleaning.11.
Performs other tasks as assigned by Furniture and Store Leadership,
including general store duties, shrink control, and safety-related
tasks.Qualifications 1. Must be at least 18 years of age.2. Strong
customer service, communication, and interpersonal skills
required.3. Prior retail sales experience and knowledge of sales
techniques preferred.4. Ability to work a flexible work schedule
including nights, weekends and holidays required.5. Previous
experience operating a point of sale system preferred.6. Ability to
lift, carry, push, and pull a minimum of 50 pounds required.
Ability to unload freight, move product on and off store shelves,
perform merchandise carry-outs, and to walk, stand, bend, stoop, or
kneel for long periods of time, and to move freely throughout store
on a continual basis required.7. Basic English literacy and math
skills required.We will consider for employment all qualified
applicants, including those with criminal histories, in a manner
consistent with the requirements of applicable state and local
laws.
Keywords: Big Lots, Alhambra , Furniture Sales Specialist, Sales , Alhambra, California
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